Polinsys operates on a “work for fee” basis as per ICCRC guidelines. We therefore charge for work that we complete on your application. Since our position is to represent you to the Canadian Provincial and Federal governments, we are unable to provide guarantees on anything related to immigration and permanent residence opportunities. Therefore, if you are not satisfied with the decision of the Canadian government, we cannot provide a refund on services that have already been retained. 

We strive to provide a high standard of service and operate on a centralized approach in order to minimize error. If you have had a negative experience, we will do our best to investigate and make things right. If have an issue and would like us to look into it, please submit a detailed description of your experience through the form below: